Thank you for choosing Magnam.shop for your planter needs. We are committed to ensuring that your products are delivered to you in a timely and efficient manner. Please review our shipping policy for more details.
1. Shipping Destinations
We offer shipping to customers within [USA]. If you are located outside of these areas, please contact our customer service team to discuss possible options.
2. Processing Time
- Order Processing: All orders are processed within [1-3] business days. Orders are not processed or shipped on weekends or holidays.
- Order Confirmation: You will receive an order confirmation email once your order has been processed, containing your order details and tracking information.
3. Shipping Rates and Delivery Estimates
Please note that delivery delays can occasionally occur due to unforeseen circumstances.
4. Shipping Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
Magnam.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damaged or Lost Packages
Damaged Packages: If you receive your package and it is damaged, please contact us immediately with photos of the damaged items and packaging. We will work with you to resolve the issue.
Lost Packages: If your package is lost in transit, please contact us as soon as possible. We will work with the shipping carrier to locate your package or issue a replacement.
7. International Shipping Policy
We currently do not offer international shipping outside of the specified regions. Please contact us for further assistance if you are interested in international shipping.